Our Approach
Our approach to robot services

A society where humans and robots coexist in harmony. Human regions and Robot regions. Safety and security in coexisting regions.

About our approach to robot services

TOPPAN Holdings Inc. does not only aim to provide an abundance of services and ease of use, but also robot services that achieve safe and secure coexistence of humans and robots.
To that end, we believe that it is important to explain and demonstrate the safeness of the robots to people so that they can feel safe with the technology.

Insecure/safe (Regions). Scientific explanation not understood. Technology is safe but is not used by anyone. Secure/safe (Regions to aim for). It is important to disclose the scientific facts and evidence that demonstrate the safeness. Insecure/unsafe (Dangerous regions). Safety measures and accountability are required. Technology cannot be implemented. Secure/unsafe (Most dangerous region). Extremely dangerous. Important to discover the lack of safety.

Initiatives for security and safety

We aim to improve safety assurance of robot services as well as service quality through activities based on service robot safety management “JIS Y 1001”.

  • We conduct risk assessments in order to provide safe and secure services

  • We confirm safety through robot safety tests

  • We implement PoC for various services to perform PDCA on safety

  • We are continuously developing control methods, management methods, and maintenance of robots for human safety