GovernanceBusiness Continuity (BC)
Significance of InitiativesBack to Top
Business continuity (BC) refers to efforts to maintain crucial operations deemed a priority or to resume them within a target recovery time using business continuity strategies, even in unexpected situations such as major earthquakes and other natural disasters, infectious disease outbreaks, terrorism, serious accidents, supply chain disruptions, or sudden changes in the business environment. A business continuity plan (BCP) organizes responses to crisis situations in a systematic manner. The entire process of BC measures and initiatives is defined as business continuity management (BCM).
We have established an implementation system (administration office) to prepare for disasters and an emergency response system (taskforce) to coordinate recovery activities during disasters. Promoting BC has multifaceted benefits, such as raising employee disaster awareness and strengthening customer trust. In the event of a disaster, it becomes possible to mitigate damage and minimize interruptions. We believe that promoting BC fosters a disaster-resilient culture and strengthens management foundations.
Positioning within the TOPPAN GroupBack to Top
Efforts made to anticipate and manage risks before they occur are “risk management.” Within this, “disaster prevention and mitigation” aims to protect employee safety and company assets. Efforts to minimize the impact of risks that have already occurred are “crisis management.” BC is included in “crisis management,” but risk analysis and consideration of countermeasures when formulating BCPs fall under risk management. BC can be described as a consistent initiative, from prevention to incident response.
Within the Group, BC risks to be considered are defined as those that can cause significant damage to management resources* and seriously affect business continuity (Figure 1). Disaster management requires multifaceted consideration and preemptive countermeasures. If consideration begins only after a disaster occurs, the response may be delayed. It is vital to formulate a BCP during normal times and improve its effectiveness through training.
BC’s role is to contribute to Groupwide risk management by preparing for large-scale natural disasters (such as earthquakes and typhoons) and to establish taskforces and handle Groupwide crisis management when disasters occurs. For natural disasters, efforts for “disaster prevention and mitigation” to protect employees’ safety are essential. To achieve business continuity, measures to strengthen the supply chain and prevent production stoppages are also required. When extensive damage occurs, such as suspension of operations at multiple locations, each business division allocates management resources necessary for recovery to high-priority businesses, and restoration proceeds according to procedures defined in the BCP to minimize confusion. BC efforts are coordinated closely with “disaster prevention and mitigation” efforts and play a complementary role by bridging routine risk management and crisis management after disasters occur.
Figure 1. Risk Areas Anticipated by BC and Efforts During Normal Times
- *
- Management Resources: Employees, buildings, facilities, funds, information, etc.
Business Continuity (BC)
- Promotion Framework
- Initiatives during Normal Times
- Actions Taken during Actual Disasters